This study makes a first foray and extends the information systems (IS) literature by analyzing SL and responsibility attribution thus updates our knowledge on virtual collaboration with VAs.Īlthough most dimensional theories of personality assume that the same traits can be assessed in either ratings or self-reports, joint factor analyses of data from these two methods have seldom provided clear evidence in support of this position. The results indicate SL tendencies in virtual collaboration with VAs and that participants tend to cede responsibility to the VA.
An online experiment with N = 102 was conducted in which participants were assisted by a VA in solving a task. While extant research indicates that VAs collaboratively working in teams exert greater results, less is known about SL in virtual collaboration and how responsibility attribution alters. However, the effect of VAs on virtual teams and collaboration remains uncertain, particularly whether employees show social loafing (SL) tendencies, i.e., applying less effort for collective tasks compared to working alone. Organizations increasingly introduce collaborative technologies in form of virtual assistants (VAs) to save valuable resources, especially when employees are assisted with work-related tasks.
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